Frequently Asked Questions

How Can I Place an Order?

You can easily place an order on my website by selecting your favorite items and completing the checkout process. If you need assistance, feel free to contact me on Instagram or email me at opalmoth23@gmail.com.

I accept payments through PayPal or directly via the website. Rest assured, all your information is secure—this is a top priority!

Can I Change or Cancel My Order?

If you need to change or cancel your order, please contact me within 24 hours of purchase at opalmoth23@gmail.com for assistance.

Let me know if you’d like any additional details included! 😊

How should I care for my jewelry?
To maintain your jewelry's beauty, avoid exposing it to harsh chemicals and store it in a dry place.

Remember to charge your crystals under the sun or moon but protected from the elements and not for long periods (no more than 1 hour).

Can I wear my jewelry in water?
Some materials and gemstones, like Selenite and enamel, are a little sensitive to water.

It’s best to remove your jewelry before swimming or showering. - Just to keep it at its best for as long as possible!

What is your return policy?
Returns accepted within 14 days of receipt. Items must be in their original condition to be eligible for a refund.

How do I initiate a return or exchange?
Please contact via email to start the return process. I’ll provide you with the necessary instructions.

Returns are accepted within 14 days of receipt. Items must be in their original condition to be eligible for a refund.